Commercial Microwave Oven not stopping operation

  1. Press the STOP/RESET button to confirm whether the unit responds.
  2. If the oven continues to run, do not open the door unless instructed by support, as this may indicate a control or relay issue.
  3. Disconnect power immediately by unplugging the unit or turning off the circuit breaker to stop operation safely.
  4. Important safety notice: Do not continue using the microwave, as this may present a safety concern.
  5. Next steps:
    1. Contact Panasonic Commercial Support by submitting a Service Request Form.