There is no sound on EAH-A1000 headphones

  1. Confirm that the headphones and Bluetooth device are connected.
  2. Confirm that music or other audio is playing on the connected Bluetooth device.
  3. Make sure the headphones are turned on.
  4. Increase the headphone volume if necessary.
  5. If there is still no sound, pair and connect the headphones with the Bluetooth device again.
  6. If using multipoint, turn off Bluetooth on another connected device and test the headphones again.