Why does the Bluetooth® sound cut out or have poor audio quality on EAH-A1000.

  1. Keep the headphones and Bluetooth® device within approximately 10 m (33 ft) of each other.
  2. Remove any obstacles between the headphones and the Bluetooth® device.
  3. Make sure you are not covering the headphones or Bluetooth® device in a way that may interfere with the wireless signal.
  4. Turn off any unused wireless LAN devices nearby.
  5. Move away from equipment that may interfere with the 2.4 GHz Bluetoothd band, such as microwave ovens.
  6. When using LDAC with multipoint, consider changing the playback device from a sound-quality priority setting to a connectivity or best-effort setting.
  7. In the Technics Audio Connect app, go to Suppression of sound interruptions and delays Suppress audio interruptions and test the connection again.