The Panasonic VIERA or OLED television is not working properly.
For audio and picture problems perform a "TV Self-Test" to verify proper function of the TV for picture and sound.
To access the television self test mode,
- Press [ MENU ]
- Scroll to " HELP "and press [ OK ]
- Scroll to " TV Self Test " and press [ OK ]
View this video for a demo of the TV Self Test.
Review our online FAQ / How-to videos section for helpful tips and advice. If the television is still not functioning after troubleshooting, please contact a VIERA Authorized Servicer for further assistance.