Warranty and Repair Information Microwave Ovens - Canada

Locate the model number of your microwave then refer to the warranty list below for specific warranty information. Model numbers on microwave ovens are located on the inside door panel strip.

• The above list includes models sold in the past 6 years, if your model is not listed refer to the warranty page in your Operating Manual.
• For full warranty terms an conditions refer to the warranty page in your Operating Manual.

Repair Types

Listed below are instructions for the MWO repair types. Confirm your products repair type , then look at the instructions as listed below.

Service Repair Warranty

Contact an Authorized Panasonic Service Center near you.

Warranty Exchange Program Process

• Warranty period is from the date of purchase.
• For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
• For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
• For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
• If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.

Out of Warranty Repair

Please contact an Authorized Panasonic Service Center near you for assistance. Note that warranty exchange models are not eligible for repair.

If there is food in the Microwave Oven and you are unable to unlock the Microwave Oven door by unplugging the Microwave Oven power cord or pressing the child safety lock button on the bottom right side of the Microwave Oven with the Open release door button select the chat with us on the bottom right of this page and ask to "Speak to an Agent".