How to erase messages on the answering machine.

The procedure to erase recorded messages on a Panasonic single line telephone is the same for most models. However the procedure for 2 line telephones does vary.

Select "Single Line" or a "2 Line Model.." from the list below for operation instructions. For specific programming instructions Refer to your models Operating Manual for specific procedure.



Single Line Telephones


On the Base unit.

  • To erase individual messages during playback press the [ ERASE ] button.
  • To erase all messages while the unit is not in use press the [ ERASE ] button twice.

Note: [ERASE ] button may also be labeled as [ ERASE/MUTE ] or [X ].


Image of model KX-TGD390 Image of model KX-TGM450

Models shown KX-TGD390 and KX-TGM450 - button location varies by model.


Using the handset

  • To erase individual messages during playback on the handset press [ asterisk button 4 ].
  • To erase all messages during playback on the handset press [ asterisk button 5 ].

2 Line Models KX-TG9471, KX-TG9472


Base unit.

  • To erase individual messages during playback press the [ ERASE ] button.

  • To erase all messages on a single line while the unit is not in use.
  1. Press [ ANSWER SELECT ] repeatedly to select the desired line.
  2. Press [ ERASE ] 2 times.
  • To erase all messages for both line 1 and 2, while the unit is not in use.
  1. Press [ ERASE ], LINE1 and LINE2 are displayed.
  2. Press [ ERASE ] again.

Using the handset

  • To erase individual messages during playback on the handset press [ asterisk button 4 ].
  • To erase all messages during playback on the handset press [ asterisk button 5 ].

  • To erase all messages on a single line while the unit is not in use.
  1. Press [ MENU ].
  2. Press the arrow up ▲ or down ▼ button to select "Answering device".
  3. Press [ SELECT ].
  4. Press the answering machine L1 L2 button repeatedly to select the desired line.
  5. Press the arrow up ▲ or down ▼ button to select "Erase all", press [ SELECT ].
  6. Press the arrow up ▲ or down ▼ button to select "YES", press [ SELECT ].
  7. Press [ OFF ].

  • To erase all messages for both line 1 and 2, while the unit is not in use.
  1. Press [ MENU # 3 2 5 ].
  2. Press ▲ or ▼ to select "YES", press [ SELECT ].
  3. Press [ OFF ].

2 Line Models KX-TG9541, KX-TG9542


Base unit.

  • To erase individual messages during playback press the [ ERASE ] button.
  • To erase all messages (on a single line) while the unit is not in use.
    1. Press [ ERASE ].
    2. Press the arrow up ▲ or down ▼ button to to select the desired line.
    3. Press [ SELECT ].
    4. Press the arrow up ▲ or down ▼ button to to select "Yes".
    5. Press [ SELECT ].
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Models shown KX-TG9541 - button location varies by model.


Using the handset

  • To erase individual messages during playback on the handset press [ asterisk button 4 ].
  • To erase all messages during playback on the handset press [ asterisk button 5 ].

2 Line Models KX-TG9551, KX-TG9552


Base unit.

  • To erase individual messages during playback press the [ ERASE ] button.
  • To erase all messages (on a single line) while the unit is not in use.
    1. Press [ ERASE ].
    2. Press the arrow up ▲ or down ▼ button to to select the desired line.
    3. Press [ SELECT ].
    4. Press the arrow up ▲ or down ▼ button to to select "Yes".
    5. Press [ SELECT ].
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Models shown KX-TG9541 - button location varies by model.


Using the handset

  • To erase individual messages during playback on the handset press [ asterisk button 4 ].
  • To erase all messages during playback on the handset press [ asterisk button 5 ].

2 Line Models KX-TG9581, KX-TG9582


Base unit.

  • To erase individual messages during playback press the [ ERASE ] button.
  • To erase all messages (on a single line) while the unit is not in use.
    1. Press [ ERASE ].
    2. Press the arrow up ▲ or down ▼ button to to select the desired line.
    3. Press [ SELECT ].
    4. Press the arrow up ▲ or down ▼ button to to select "Yes".
    5. Press [ SELECT ].
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Models shown KX-TG9541 - button location varies by model.


Using the handset

  • To erase individual messages during playback on the handset press [ asterisk button 4 ].
  • To erase all messages during playback on the handset press [ asterisk button 5 ].
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