How to update the firmware on your True Wireless Earbuds

Whenever there is a firmware update available for your headphones, your Audio Connect App (Technics or Panasonic) will notify via a pop up message when you open your audio connect app. “A new firmware version is available which improves the overall operation”

To check the Firmware Version

Technics or Panasonic Audio Connect App - From the Settings menu select "Headphone information"

To update the firmware, you will need to:

1. Take your headphones out of the case. If they are not paired, you will need to pair the headphones to your device first. If they are already paired, go to step 2
2. Open the Audio Connect App (Technics or Panasonic)
3. Upon opening the app, you will be notified of a firmware update for your True Wireless Earbuds. Go to Settings → Select “Headphone information” → Press “Update” to update the firmware.
   • Should the notification not appear once you open the application, check the settings section for your product's firmware information. You will also be able to update the earbuds' firmware there.

You may navigate through this module using your left and right arrow keys.

EAH-AZ70, EAH-AZ60, EAHAZ40 - Using the module below, view the process of updating your earbuds through the Technics Audio Connect App

From the "Headphone Information" page, in the "Firmware Version" section, update your earbuds here.

Select the update button and select "Start" in the dialogue box that appears.

The earbuds will now begin updating. You can view the update's progress on the "Headphone Information" page

Once the update completes, the earbuds will turn off, then automatically reconnect after
about 1 minute.

Once the headphones have paired automatically, select them on the connection screen to finalize the firmware update process.

You will be returned to the home screen once connected to your earbuds. You may now proceed to use your earbuds as you normally would.

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This FAQ applies to models RZ-S300, RZ-S500, EAH-AZ70, EAH-AZ60, EAHAZ40