Music Streaming Service Playback Does Not Start or Is Interrupted - Technics
Problem: Playback does not start, sound is interrupted, or certain stations are unavailable when using a music streaming service.
Possible Causes and Solutions
1. Station Not Broadcasting
Cause: The station may not currently be broadcasting.
Solution: Stations that are unavailable will be skipped or returned to the list. Try selecting a different station.
2. Network Conditions
Cause: Poor or unstable network conditions can affect Internet Radio playback.
Solution:
- Check your network connection for stability and sufficient bandwidth.
- Restart your router and reconnect your device to the network.
- Consider using a wired connection for more stable playback.
3. Internet Connection Environment
Cause: Depending on your Internet connection environment, playback may be delayed or sound may be interrupted.
Solution:
- Ensure your Internet speed meets the requirements for streaming services.
- Minimize network congestion by limiting other bandwidth-heavy activities during playback.
4. Sound Quality Variability
Cause: Internet Radio quality depends on the broadcaster and transmission conditions, which may cause variations in sound quality.
Solution: Choose stations with higher bitrates or more stable broadcasters to improve audio quality.
5. Service Availability
Cause: Certain services may not be available in your country or area.
Solution: Confirm the availability of the streaming service in your location. Use a service accessible in your region.
6. Service Provider Operation
Cause: The service may be temporarily or permanently discontinued by the provider.
Solution: Check the service provider's website or announcements for updates on service availability or outages.
Additional Tips
- Update Firmware: Ensure your Technics system firmware is up to date to maintain compatibility with streaming services. Visit the Global Support Site for updates.
- Restart Devices: Restart the Technics system and your network equipment to resolve temporary glitches.
- Try Another Service: If playback issues persist, test another streaming service to determine if the problem is specific to one provider.
For additional assistance for your model consult the Operating Manual .