Panasonic Home Audio and Technics Warranty and Repair information - Canada

Compact Audio systems, Wireless Audio, Portable Audio, Clock Radios

  • Warranty exchange for 1 year parts and labor. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
  • TWS Bluetooth headphones, 1 Year exchange
  • Wearable Gaming Speaker SC-GN01, 1 Year exchange

Home Theater systems, Max Audio

  • Service repair warranty for 1 year parts and labor. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.

Technics Audio

  • Service repair warranty for 3 year parts and labor. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
  • TWS Bluetooth earphones EAH-AZ40, EAH-AZ60, EAH-AZ70, EAH-AZ60M2, EAH-AZ40M2 and EAH-AZ80 1 Year exchange


Process for products on the Limited Warranty Exchange Program


Refer to your models Operating Manual for specific warranty information.

  • For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
  • For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
  • For products purchased via Amazon or another Panasonic Authorized on line vendor and you are unable to return it to them, the exchange can be facilitated by our service/exchange facility Professional Electronics. Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, address, telephone number, e­mail address and details of the defect with the unit.
    Professional Electronics
    5810 Ambler Drive, Unit #10
    Mississauga, ON, L4W 4J5

For a status update please contact Professional Electronics directly.



Service Repair Warranty


Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.


Out of Warranty Repair


Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.
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