Panasonic Home Audio and Technics Warranty and Repair information - Canada

Compact Audio systems, Wireless Audio, Portable Audio, Clock Radios

  • Warranty exchange for 1 year parts and labor. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
  • TWS Bluetooth headphones, 1 Year exchange
  • Wearable Gaming Speaker SC-GN01, 1 Year exchange

Home Theater systems, Max Audio

  • Service repair warranty for 1 year parts and labor. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.

Technics Audio

  • Service repair warranty for 3 year parts and labor. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
  • TWS Bluetooth earphones EAH-AZ40, EAH-AZ60, EAH-AZ70, EAH-AZ60M2, EAH-AZ40M2 and EAH-AZ80 1 Year exchange


Process for products on the Limited Warranty Exchange Program


Refer to your models Operating Manual for specific warranty information.

  • For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
  • For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
  • For products purchased via Amazon or another Panasonic Authorized on line vendor and you are unable to return it to them, the exchange can be facilitated by our service/exchange facility Professional Electronics. Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, address, telephone number, e­mail address and details of the defect with the unit.
    Professional Electronics
    5810 Ambler Drive, Unit #10
    Mississauga, ON, L4W 4J5

For a status update please contact Professional Electronics directly.



Service Repair Warranty


Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.


Out of Warranty Repair


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