Contact Panasonic USA Support

If you are looking for information or support for your Panasonic product in the US. we have multiple resources available to you. Looking for international Support? Please see the contact links below.

Manuals, Troubleshooting & Parts

Available 24-7

Our new support site includes extensive resources on both current and former Panasonic US products. For the fastest access to available resources for your product, choose your category first.

Choose my category >

Video Tutorials

Available 24-7

Our robust library of videos include easy, step-by-step guides for product setup and configuration, as well as troubleshooting for common issues. Also available are features videos on new products.

Support Videos >

Phone and Chat Support

Available: Weekdays 9am - 5pm EST

If you've reviewed all the available resources for your product and still need direct support, you can speak directly with a trained Panasonic expert. To get started, open a chat using the green Chat widget on the bottom right of your screen.

If phone support is needed, our chat team will be able to help connect you to the right department.

Outside of business hours?

Open a ticket and out team will respond via email.

(Typically within 1 business day)

Open a Ticket >

Service & Repairs

Available 24-7

To request service on your Panasonic product, you can utilize our Service locator. Product warranty periods vary across products so please check warranty information for your category to understand terms and timelines for repair.

For LUMIX USA repairs, you'll need to sign in or sign up with LUMIX Professional Service (LPS) to register

Warranty Information > Service Locator > LUMIX Repairs (LPS) >

LUMIX Battery Finder

View LUMIX replacement battery part number, availability and locations to purchase in the United States.

Handset Compatibility / Locator

Find handsets compatible to your telephone and where to purchase in the United States.

International Support

Choose your region to access Panasonic support resources across the globe.

Canadian customers please select the Canada link icon flag at the top right of this web page.

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