Troubleshooting - Cannot make a call.

Possible cause and solutions

Dial mode is not correct.

If you can hear a dial tone, however the telephone does not respond to buttons pushed the dialing mode may be set incorrectly. Change the setting. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.  

Examples of Menu Button Location

Image shows location of the Menu button on most Panasonic Telephones located on the top right of the hay pad. The display shows the word MENU above it.
  1. Press [ MENU # 1 2 0 ].
  2. Press the arrow up ▲ or down ▼ button to select the desired setting.
  3. Press [ SAVE ].
  4. Press [ OFF ].
 

For models with the "Link to Cell" feature the cellular line only mode may be turned on. Turn it off.

  1. Press [ MENU # 1 5 7 ]
  2. Press the arrow up ▲ or down ▼ button to select "Off".
  3. Press [ SELECT ].
 

Use the Troubleshooting guide for Error Mesage Check Tel Line to confirm proper line connection.

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