Troubleshooting - Chat feature on the SC-GN01.

No output of chat audio. Possible cause and solutions

• Make sure that “Panasonic SC-GN01 (Chat)” is selected as audio output device on your game, chat app, or meeting app, etc.

Poor sound quality for chat audio. Possible cause and solutions

• Turn off the noise cancelling functions in the apps you are using for chat or meetings, then try again.

Low volume for chat audio. Possible cause and solutions

• Also increase the volume on the other devices as well as this unit.