Troubleshooting - Chat feature on the SC-GN01.
No output of chat audio. Possible cause and solutions
- Make sure that “Panasonic SC-GN01 (Chat)” is selected as audio output device on your game, chat app, or meeting app, etc.
Poor sound quality for chat audio. Possible cause and solutions
- Turn off the noise cancelling functions in the apps you are using for chat or meetings, then try again.
Low volume for chat audio. Possible cause and solutions
- Also increase the volume on the other devices as well as this unit.