No Heat, Low Heat

If your Panasonic microwave is turning on but not heating food, try the following troubleshooting steps:

1. Check the Door Closure:

• If the door is not securely closed, the microwave will not start heating.
• Ensure there are no obstructions preventing the door from closing properly.

2. Verify the Power Settings:

• Confirm that you are using the correct power level (default is P10 for maximum power).
• Press the Power Level button to check if it is set too low.

3. Test with a Different Food Item:

• Try heating a cup of water for 1-2 minutes to confirm if the issue persists.

Check for Error Messages:

• If you see an error code (e.g., H97, H98), this indicates a service issue. Please contact an authorized service center.

4. Inspect the Turntable and Interior:

• Ensure the glass tray and roller ring are properly placed.
• Check for any food debris or damage inside the microwave.

5. Reset the Microwave:

• Press the Stop/Reset button and try again.
• If needed, unplug the microwave for 5 minutes and restart.

5. Check for Store Demo Mode (Older Models):

• Some older models have a Demo Mode that prevents heating.
• If the display shows "Demo" or something similar, follow the steps in this Support Article to disable it.

If the microwave still doesn’t heat, contact an authorized service center.