No Heat, Low Heat

If your Panasonic microwave is turning on but not heating food, try the following troubleshooting steps:

1. Check the Door Closure:

• If the door is not securely closed, the microwave will not start heating.
• Ensure there are no obstructions preventing the door from closing properly.

2. Verify the Power Settings:

• Confirm that you are using the correct power level (default is P10 for maximum power).
• Press the Power Level button to check if it is set too low.

3. Test with a Different Food Item:

• Try heating a cup of water for 1-2 minutes to confirm if the issue persists.

Check for Error Messages:

• If you see an error code (e.g., H97, H98), this indicates a service issue. Please contact an authorized service center.

4. Inspect the Turntable and Interior:

• Ensure the glass tray and roller ring are properly placed.
• Check for any food debris or damage inside the microwave.

5. Reset the Microwave:

• Press the Stop/Reset button and try again.
• If needed, unplug the microwave for 5 minutes and restart.

5. Check for Store Demo Mode (Older Models):

• Some older models have a Demo Mode that prevents heating.
• If the display shows "Demo" or something similar, follow the steps in this Support Article to disable it.

If the microwave oven still doesn’t heat, contact an authorized service center. Refer to Service Centre Locator for Canada or Service Centre Locator for USA