Troubleshooting - The picture does not appear on the television.

Before Troubleshooting

  • Is the camera connected to the TV correctly?
  • Set the TV input to external input mode.

Playing Back Pictures on a TV Screen

You can view pictures on a TV screen by connecting your camera to your TV with the HDMI cable.

Preparations: Turn this unit and the TV off.

  • Connect the camera and a TV.
    • Check the direction of the terminals and plug in/out straight holding onto the plug. It may result in malfunction by the deforming of the terminal if it is plugged in obliquely or in wrong direction.
    • Do not connect devices to incorrect terminals. Doing so may cause malfunction.
    • Use a “High Speed HDMI cable” with the HDMI logo. Cables that do not comply with the HDMI standards will not work. “High Speed HDMI cable” (Type A plug, up to 1.5 m (4.9 feet) long).
    • Check the [HDMI Mode (Play)].
      • Press [MENU] → [Setup] → [TV Connection] → [HDMI Mode (Play)]
    • For model DC-GH5 and similar:
      • To play back motion pictures recorded with [System Frequency] set to [59.94 Hz (NTSC)] and the recording frame rate set to 24p in [Rec Quality], set [HDMI Mode (Play)] to [AUTO]. For settings other than [AUTO], it cannot output at 24 frames/second.
    • No picture is displayed on the screen of this unit.
  • Turn on the TV and select the input to match the connector in use.
  • Turn the camera on and then press [Playback].


  • If the ambient temperature is high or a signal is continuously output via HDMI, after [Camera Hot] is displayed, the HDMI signal output may stop to protect the camera. Wait until the camera cools down.
  • Depending on the [Aspect Ratio], black bands may be displayed on the top and bottom or the left and right of the pictures.
  • Change the screen mode on your TV if the picture is displayed with the top or bottom cut off.
  • HDMI output will be canceled if a USB connection cable (supplied) is connected simultaneously.
  • No sound is output from the camera speakers.
  • Read the operating instructions for the TV.
  • The recorded pictures can be played back on a TV with an SD Memory Card slot
    • The file format of the motion pictures that can be played back differs depending on the TV model.
    • For cards compatible with playback, refer to the operating instructions of the TV.
    • Depending on the TV model, pictures may not be displayed on the full screen.
  • For model DC-GH5 and similar:
    • When [System Frequency] is set to a broadcasting system different from that of your region, images may not be played back correctly.
  If you would like to view information specific to your model, please visit our Operating Manual Lookup and search using your model number.