Troubleshooting - The SC-GN01 does not work.

Possible cause and solutions

  • Make sure the USB cable is firmly connected to the USB port of each device or the AC adaptor. (optional).
  • Make sure the USB port is normal. If there are other USB ports on your computer, try using one of the other USB ports
  • If the power still does not come on even after performing the above, unplug the USB cable and then plug it in again.
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