Troubleshooting - The screen turns black. - Blu-ray players
When the HDMI authentication takes place a black screen may be displayed. Select your model number from the lists below as to why the display is black. If your model is not on the list Refer to your models Operating Manual for specific procedure.
Model DMP-B200
- When “24p(4K)/24p Output” is set to “24p(4K)” or “24p”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback of a still picture by displaying another screen, including the HOME menu.
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD35
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD55
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD60
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD70V
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD80
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD81
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD901
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD903
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD91
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD93
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD94
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD271
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BD280
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BDT220
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BDT270
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BDT271
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BDT280
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BDT360
- When “24p Output” is set to “On”.
- When the display is switched between 2D and 3D images.
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-BDT460
- When “24p Output” is set to “On”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback of a still picture by displaying another screen, including the Home menu.
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-UB200, DMP-UB300
- When “24p Output” is set to “Auto”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback by displaying another screen, including the HOME menu.
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Models DMP-UB400, DMP-UB420
- When “24p Output” is set to “Auto”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback by displaying another screen, including the HOME menu.
- When “HDMI Output Settings of Music Playback” is set to “Sound Quality Priority”
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DMP-UB900
- When “24p Conversion” is set to “On”.
- When “24p Output” is set to “Auto”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback by displaying another screen, including the HOME menu.
- When “HDMI Output Settings of Music Playback” is set to “Sound Quality Priority”
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DP-UB150
- When “24p Conversion” is set to “On”.
- When “24p Output” is set to “Auto”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback by displaying another screen, including the HOME menu.
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DP-UB420
When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DP-UB820
- When “24p Output” is set to “Auto”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback by displaying another screen, including the HOME menu.
- When “HDMI Output Settings of Music Playback” is set to “Sound Quality Priority”
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed:
Model DP-UB9000
- When “24p Output” is set to “Auto”.
- When the display is switched between 2D and 3D images.
- When you quit the 4K playback by displaying another screen, including the HOME menu.
- When “HDMI Output Settings of Music Playback” is set to “Sound Quality Priority”
- When “24p Output” is set to “On”, HDMI authentication takes place and a black screen is displayed: