Troubleshooting - The televisions remote control does not work.

If your television remote control isn't working, please try the following steps:


1. Check for Obstructions

Ensure that nothing, such as a center speaker or soundbar, is blocking the bottom front of the TV where the remote sensor is located.


2. Inspect the Batteries

  • Make sure the batteries are fresh, of the same type, and correctly installed with the correct polarity (+ and -).
  • Avoid mixing old and new batteries or different types of batteries (such as alkaline and manganese).
  • Do not use rechargeable (Ni-Cd) batteries, as they may not provide the required power.

3. Perform a Remote Reset

  • Remove the batteries from the remote.
  • Press every button on the remote twice to ensure no buttons are stuck or malfunctioning.
  • Reinsert the batteries and test the remote.

4. Use the Correct Remote

When controlling other devices like Cable or Satellite boxes or non-Panasonic Blu-ray players, make sure to use the remote that came with that specific device.


If the remote still isn't working after these steps, consider trying a different set of batteries or testing the remote with another Panasonic television to determine if the issue is with the remote itself.

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