Troubleshooting - The Wi-Fi connection cannot be established. - Panasonic Camcorders

Please refer to the operating instruction of the device in use for details about the settings of the wireless access point or smartphone.

 

Possible Problems

  • Cannot connect to the wireless access point.
  • The wireless access point is not detected.

Check Points

General

  • Check that the wireless access point is turned ON.
  • Move closer to the wireless access point and reconnect.
  • If it takes time to complete the connection, the Wi-Fi connection will be aborted. Reset the connection settings.
  • Check how to connect to the wireless access point and how to set the security settings.
  • If the wireless access point supports both the 2.4 GHz band and the 5 GHz band, check if the setting for the 2.4 GHz band is enabled.
  • Make sure the wireless access point is registered in this unit.
  • The device may be unable to locate the wireless access point due to problems with the signal.

[WPS Connection]

  • Make sure the wireless access point is in the correct WPS standby mode.
  • Make sure the PIN code has been correctly input.

[Search for wireless network] or [Manual Setting]

  • Make sure the SSID and password have been correctly input.
  • Check the Authentication method, Encryption type, and Encryption key (Password).
 

  1. HC-V720
  2. HC-V770
  3. HC-V800
  4. HC-VX1
  5. HC-VX870
  6. HC-WX970
  7. HC-WXF1

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