Troubleshooting - There is no sound coming out. - Blu-Ray models DP-UB400, DMP-UB900, DP-UB820, DP-UB9000

To output audio using DIGITAL AUDIO OUT terminal, set “OPTICAL / COAXIAL Down Sampling” properly.

Refer to “Connecting to an amplifier/receiver” in the operating instructions to check the audio output settings suited to the connections of your device.

In the following cases, audio is not output from the terminals listed below:

HDMI VIDEO OUT terminal

When a device is connected to the HDMI AUDIO OUT terminal and “HDMI(VIDEO)
Output Mode” is set to “Auto ( Video Only / Video+Audio )”
When “Audio Output” in “Advanced Settings” is set to “Off”
While playback is being performed with “Audio Output” in “Settings for High Clarity Sound” set to “OPTICAL / COAXIAL Only” or “Analog Only”
When “Analog Multi Channel” is set to “On”

HDMI AUDIO OUT terminal

When “Audio Output” in “Advanced Settings” is set to “Off”
While playback is being performed with “Audio Output” in “Settings for High Clarity Sound” set to “OPTICAL / COAXIAL Only” or “Analog Only”
When “Analog Multi Channel” is set to “On”

OPTICAL/COAXIAL terminal

When a device is connected to the HDMI AUDIO OUT terminal and “Audio Output” in
- While playback is being performed with “Audio Output” in “Settings for High Clarity
  Sound” set to “HDMI Only” or “Analog Only”
“Advanced Settings” is set to “On”

2ch AUDIO OUT terminals

When a device is connected to the HDMI AUDIO OUT terminal and “Audio Output” in
- While playback is being performed with “Audio Output” in “Settings for High Clarity
  Sound” set to “HDMI Only” or “OPTICAL / COAXIAL Only”
“Advanced Settings” is set to “On”

7.1ch AUDIO OUT terminals

While playback is being performed with “Audio Output” in “Settings for High Clarity
- When “Analog Multi Channel” is set to “Off”
Sound” set to “OPTICAL / COAXIAL Only”

For Analog AUDIO OUT terminals

While playback is being performed with “Audio Output” in “Settings for High Clarity Sound” set to “OPTICAL Only”
When “Analog Audio Output” is set to “Off”