Troubleshooting - Twin Camera - No image is displayed in the sub window.

  • Make sure the smartphone is properly connected to this unit by checking the Wi-Fi settings of the smartphone.
  • If the smartphone is connected to a wireless access point or another video camera that supports the Wireless Twin Camera function, select the SSID of this unit from the smartphone’s Wi-Fi setup menu, and restart the "Image App".
  • If you are unsure about the SSID of this unit, connecting to a smartphone different from the previously connected smartphone or changed the Direct Connection Password setting after connecting to a smartphone, close the "Image App" on the smartphone and perform the steps identified in the operating instructions to set up the Wi-Fi connection again.
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