Troubleshooting - Unit does not respond to remote control or front panel buttons. - Blu-ray player

This answer may apply to most models. Select your model from the drop down list below for specific programming or if your model is not listed Refer to your models Operating Manual for the specific procedure.


Model DMP-BD45

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BD60

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BD65, DMP-BD655

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BD755

  • Disconnect the AC mains lead, then reconnect the power cord.

Model DMP-BD77

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD79

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD80

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BD81

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD85

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BD87

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD89

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD90

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD901

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD91

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD93, DMP-BD903

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BD94

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BDT110, DMP-BDT110

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BDT210

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BDT270, DMP-BDT271

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BDT280

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BDT310

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BDT320

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BDT330

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BDT360

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DMP-BDT460

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DP-UB420

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-BDT500

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-UB200

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-UB300

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DMP-UB400

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DP-UB150

Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.

Model DP-UB420

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DP-UB820

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

Model DP-UB9000

Press and hold [ POWER Power Icon ] on the main unit for 3 seconds.

  • If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.