Troubleshooting - When epilating - The appliance does not operate.

Possible cause and solutions

  • It is not charged. Fully charge the appliance.
  • The switch is turned ON with the adaptor connected to the household outlet. Charging is only possible when connected to the household outlet. Disconnect from the outlet before use.
  • The skin protector or discs are deformed, cracked, or damaged. Request repair at an authorized service center.
  • Hair dust has accumulated. Clean the hair dust.
  • Shower gel has adhered to the discs and blade. Wash it off by soaking in warm water.
  • The frame is not securely attached. Reattach it.

This frequently asked question applies to models ES-ED90/70/50, ES-EU10/20, ES-EL7A/9A

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