Troubleshooting - When epilating - The appliance is not removing the hair as well as before. - ES-EU10, ES-EU20

Possible cause and solutions

  • The appliance is used on long hair. Use on hair approximately 2 to 3 mm long (approximately 1/8th inch).
  • The way the unit is applied or moved is not correct.
  • The appliance is pressed against skin too hard. Contact skin with gentle force.
  • Not fully charged. Fully charge the appliance.
  • Hair dust has accumulated. Clean the hair dust.
  • Discs are deformed, cracked, or damaged. Request repair at an authorized service center.
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