Troubleshooting - When using the docking station the iPod is not being detected.

Please make sure that your iPod version is compatible with our unit by checking the iPod compatibility chart referenced in your user manual.
Check if your iPod is properly docked or connected to the unit and verify if the iPod is charging. If it is not charging, try another iPod on the unit.
If two identical or different versions of iPods are not detected by the unit, it may a problem with the dock or connector.