Warranty and Repair information for Kitchen Appliances (small) and Irons. - Canada

The service and repair information listed here is for the following categories.

  • Food Processor
  • Meat Grinder
  • Rice Cookers
  • Bread Maker
  • Thermal pots
  • Toaster Oven
  • Blenders and Juicers
  • Irons

Food Processor, Rice Cookers, Irons, Thermal pots, Bread Maker, Toaster Oven

  • Warranty Exchange for 1 year.

Rice Cooker 2 year warranty models

  • SR-AFG186
  • SR-AFM187
  • SR-CN108
  • SR-CN188
  • SR-HZ106
  • SR-JMY108
  • SR-JMY188
  • SR-Z106K

The above models have a repair carry in warranty for 2 years parts and labor.


Commercial Rice cooker model SR-2363Z, SR-42FZ, SR-42HZP, SR-GA721L, SR-UH36N.

  • Service repair warranty for 90 days parts and labor.

Blender - MX-ZX1800, Juicer - MJ-L500

  • Service repair warranty for 1 year parts and labor.
  • Additional 4 years on motor (part only).


Process for products on the Limited Warranty Exchange Program

Refer to your models Operating Manual for specific warranty information.

  • For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
  • For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
  • For products purchased via Amazon or another Panasonic Authorized on line vendor and you are unable to return it to them, the exchange can be facilitated by our service/exchange facility Professional Electronics. Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, address, telephone number, e­mail address and details of the defect with the unit.
    Professional Electronics
    5810 Ambler Drive, Unit #10
    Mississauga, ON, L4W 4J5

For a status update please contact Professional Electronics directly.



Out of Warranty Repair


Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.
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