Warranty and Repair Information LUMIX Camera - Canada

Digital Camera Exchange models

• DMCTS25
• DMCTS30
• DMCZS25
• DMCZS45

• Warranty exchange for 1 year parts and labor.
• Accessories including rechargeable batteries, exchange 90 days.

Digital Camera - All others

• Service repair warranty for 1 year parts and labor.
• Accessories including rechargeable batteries, exchange 90 days.

Interchangeable Lens and Accessories Exchange models

• HFS1442
• HFS45150
• HH025
• HPS14042

• Warranty exchange for 1 year parts and labor.

All other Interchangeable Lens and Accessories Exchange models

• Service repair warranty for 1 year parts and labor.

Refer to your models Operating Manual for specific warranty information.

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Service Repair In Warranty and Repair Out of Warranty Process

Please arrange to ship or take your LUMIX camera to Professional Electronics for warranty repair.

Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also please include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, telephone number, e-mail address, and return address.

Professional Electronics

5810 Ambler Drive, Unit #10

Mississauga, ON L4W 4J5

For a status update please contact Professional Electronics directly.

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Process for products on the Limited Warranty Exchange Program

Refer to your models Operating Manual for specific warranty information.

• For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
• For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
• For products purchased via Amazon or another Panasonic Authorized on line vendor and you are unable to return it to them, the exchange can be facilitated by our service/exchange facility Professional Electronics. Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, address, telephone number, e­mail address and details of the defect with the unit.
  Professional Electronics
  5810 Ambler Drive, Unit #10
  Mississauga, ON, L4W 4J5

For a status update please contact Professional Electronics directly.