Warranty and Repair Information Massage Chairs - USA


Massage Chairs Canada


Models -EPMAJ3, EP-MA73K, EP-MAJ7K, EP-MAK10

  • In home service for 5 year parts and labor.
  • For in home service, customer must be within a 50 Km radius of an authorized service depot.

Models - EP30004, EP30006, EPMA50T, EPMA70K, EPMA70C

  • In home service for 3 year parts and 5 years labor.
  • For in home service, customer must be within a 50 Km radius of an authorized service depot.

Models - Commercial Use - EP30004, EP30006, EPMA50T, EPMA70K, EPMA70C

  • In home service for 1 year parts and labor.
  • For in home service, customer must be within a 50 Km radius of an authorized service depot.

Models - EPMAC8, EPMA38

  • In home service for 3 year parts and labor.
  • For in home service, customer must be within a 50 Km radius of an authorized service depot.

Models - EPMA10K, EPMA03K, EP1285K, EP1272, EP1282, EP1273, EPMS40

  • In home service for 1 year parts and labor.
  • Additional 2 years for the moving block (parts only)
  • For in home service, customer must be within a 50 Km radius of an authorized service depot.

Refer to your models Operating Manual for specific warranty information.

Service Repair and In home Warranty

Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.

Massage Chairs USA


Special Note

If the product was purchased from Furniture for Life please contact them directly for warranty information.


Models -EPMAJ7, EP-MA70, EP-MA73, EP30007, EP30005

  • Parts and Labor 3 Years or 1000 hours. (3 yrs. or 1 000 hours of use whichever comes first.)
  • Massage block / all electronic components. Part 5 Years or 1000 hours. (5 yrs. or 1 000 hours of use whichever comes first).

Models - EP1285, EPMA10

  • 3 years or 1000 hours parts and 1 years or 1000 hours labor.

Refer to your models Operating Manual for specific warranty information.

In-home or Carry-In Service:

Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.
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