Warranty and Repair Information Microwave Ovens - Canada

Locate the model number of your microwave then refer to the warranty list below for specific warranty information. Model numbers on microwave ovens are located on the inside door panel strip.

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Microwave Warranty Period and Type by Model number
Model number Period Warranty Type
NN-CD87KS
NN-CD989B/S/W
2 Years In-home service
Additional 3 years on the Magnetron (Part only)
NN-CF876S
NN-CS896S
NN-CS89LB
NN-DS58HB
NN-GD693S/SC
NN-GT69KS
NN-SA247S
NN-SB55LS 1 Year Exchange
NN-SC64MW
NN-SC669S
NN-SC678C
NN-SC678S
NN-SC688S
NN-SC73LS
1 Year Carry-In service
Additional 4 years on the Magnetron (Part only)
NN-SD291S/W 2 Years In-home service
Additional 3 years on the Magnetron (Part only)
NN-SD382S 1 Year Carry-In service
Additional 4 years on the Magnetron (Part only)
NN-SD66LS
NN-SD671SC
NN-SD68LS
NN-SD691S/SD
NN-SD755S
NN-SD765S
NN-SD767B/W
NN-SD780S
NN-SD786S
NN-SD78LS
NN-SD797S
2 Years In-home service
Additional 3 years on the Magnetron (Part only)
NN-SD965S 1 Year Carry-In service
Additional 4 years on the Magnetron (Part only)
NN-SD980S
NN-SD986S
NN-SD997S
2 Years In-home service
Additional 3 years on the Magnetron (Part only)
NN-SE284B/S/W
NN-SE792S
NN-SE795S
NN-SE796S
NN-SE992S
NN-SE995S
NN-SE996S
NN-SG138S
NN-SG158S
NN-SG428S
NN-SG448S
NN-SG458S
1 Year Exchange
NN-SG616B
NN-SG626B/S/W
NN-SG636S/W
NN-SG656S/W
NN-SG676B/W
1 Year Carry-In service
Additional 4 years on the Magnetron (Part only)
NN-ST27HB/HW 2 Years In-home service
Additional 3 years on the Magnetron (Part only)
NN-ST651B/W
NN-ST663SC
NN-ST66KBW
NN-ST676S
NN-ST67KS
NN-ST681SC
NN-ST696S
NN-ST69KS
1 Year Carry-In service
Additional 4 years on the Magnetron (Part only)
NN-ST74LS
NN-ST75LB/LW
NN-ST765S
NN-ST766B/W
NN-ST775S
NN-ST77LS
NN-ST785S
NN-ST966B/W
NN-ST96JS
NN-ST975S
NN-ST99JS
NN-SU64LB/LW
NN-SU65LB/LW/LS
NU-HX100S 2 Years Carry-In service
NU-SC180B

Trim Kit Warranty Period and Type by Model number
Model number Period Warranty Type
NNTK623G
NNTK621S
NNTK623G
NNTK714SS
NN-TK72LS
NNTK722S
NN-TK73LS
NNTK732S
NN-TK81KC
NNTK816
NNTK922S
NNTK932S
1 Year OTC (Over the Counter Return)




Repair Types


Listed below are instructions for the MWO repair types. Confirm your products repair type, then look at the instructions as listed below.


Service Repair Warranty


Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.

Warranty Exchange Program Process


Refer to your models Operating Manual for specific warranty information.

  • For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
  • For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
  • For products purchased via Amazon or another Panasonic Authorized on line vendor and you are unable to return it to them, the exchange can be facilitated by our service/exchange facility Professional Electronics. Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, address, telephone number, e­mail address and details of the defect with the unit.
    Professional Electronics
    5810 Ambler Drive, Unit #10
    Mississauga, ON, L4W 4J5

For a status update please contact Professional Electronics directly.



Out of Warranty Repair


Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.
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