Warranty and Repair Information Telephone Products (Canada)
Corded and Cordless Telephones, Optional Cordless handsets
- Warranty exchange for 1 year.
- Rechargeable batteries, (included with telephone) exchange 90 days.
Cordless Telephone Model KX-TGM490
- Warranty exchange for 2 year.
- Rechargeable batteries, (included with telephone) exchange 90 days.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products purchased via Amazon or another Panasonic
Authorized on line vendor and you are unable to return it
to them, the exchange can be facilitated by our
service/exchange facility Professional Electronics. Please
arrange to ship the complete unit, prepaid, to the
following address for exchange under the manufacturer's
warranty terms. Also include a copy of your purchase
receipt which validates the warranty, your complete contact
information including your name, address, telephone number,
email address and details of the defect with the unit.
Professional Electronics
5810 Ambler Drive, Unit #10
Mississauga, ON, L4W 4J5
For a status update please contact Professional
Electronics directly.
Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.