Panasonic - What is Voicemail service?

Voicemail Is a service offered by your telephone provider. Messages are stored in their system and accessed remotely. When you have a new voicemail:

Note: Because telephone service providers sometimes bundle services, you may not receive an indicator on your telephone when you have a voicemail. In this case, you will need to contact your telephone service provider to see what services you have and how to access them.
Contact your telephone service provider to learn how to program your voicemail settings.

Voicemail Operation

How to Store a Voicemail Access Number.

After you subscribe to Voicemail service, your phone service provider’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone. In order to listen to your voice mail messages, you must dial your phone service provider’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically..

Press [ MENU # 3 3 1].
Enter your access number.
Press [ SAVE ].
Press [ OFF ].

Note

If you are storing your voice mail access number and your mailbox password, you need to add pauses between the two. To do this press [ ▲ ], this will insert a 3.5 sec pause between the access number and the password. If more time is required hit the arrow up again. As an example if you require a 10 second pause then you would press the arrow up button 3 times to insert a total of 10.5 seconds.

The following video is an example of the programming. Buttons and screens vary by model. Model shown is KX-TGB310

How to turn off the Voicemail indicator.

Voicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. When a message is recorded a notification is displayed.

Normally this notification is automatically cleared after you listen to the message.

To listen to the message, dial the Voice Mail number provided by your service provider/telephone company (for most cases, this will be your own phone number), and follow the voice instructions. Refer to the FAQ "How to use a Voicemail service with a telephone company.

If you have listened to all your voice mail messages and the handset still shows the Voicemail indicator the indicator can be manually cleared.

There are several ways to clear the message.

Method 1, On the handset press and hold the [#] button until the handset beeps. (most common method)
Method 2, On the handset press and hold the [Clear] button until the handset beeps.
Method 3, On the handset press and hold the [OFF] button until the handset beeps.

Video example of process to manually clear the indicator. Process varies by model.

Model in video handset KX-TGFA30, included with several models including KX-TGF34x, KX-TGF35x series, KX-TG133, KX-TG153, KX-TG175.

Refer to your models Operating Manual for model specific procedure.

How to set the Voicemail ring count.

Voicemail is a service provided by a telephone line service provider.

The procedure to change the rings may vary from telephone line service provider.

Contact your telephone line service provider for their procedure in changing your voicemail ring count.

How to turn off Voicemail tone detection.

Your voicemail service provider sends special signals to the unit to let you know that you have new voicemail messages. If you hear a series of dial tones followed by a continuous dial tone after you press the call button, you have new voicemail messages. The unit can detect these signals automatically.

Turn this feature off in the following situations:

You do not subscribe to voicemail service.
Your phone is connected to a PBX.
The indicator is on and there are no messages.

Press [ MENU # 3 3 2 ].
Press the arrow up ▲ or down ▼ button to select the desired setting.
Press [ SAVE ].