Product Guide - KX-HNC850
| Released | 2019 |
| Status | Discontinued |
| Warranty | 1 Year Parts and Labor |
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to download the HomeHawk software application.
The HomeHawk App allows you to install and use the floor camera. this app must be downloaded before using the camera.
How to install a microSD card into the HomeHawk FLOOR.
The HomeHawk FLOOR does not come with a microSD card. The microSD card must be purchase separately and installed in the HomeHawk FLOOR. To install the microSD card...
How to manually record camera images with the Homehawk App.
This answer provides you how to record camera images while viewing live camera images.
How to select the night vision settings on a HomeHawk camera.
If there is not adequate light to illuminate the subject, such as at night, the camera switches to night vision mode depending on the settings.
How to setup the HomeHawk motion detection notifications and recordings when motion is detected. - KX-HNC850, KX-HNC855 Floor Light Camera.
Setting the notifications and recording "Mode" allows the floor light camera to operate according to pre-determined settings when motion is detected.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - Connection problem - The LED indicator is blinking in red.
Possible Cause and Solutions listed when The LED indicator is blinking in red.
Troubleshooting - Error Message - "Setup Failure" When initial setup is performed using a Basic Setup.
If you receive a "Setup Failure" message during the initial setup when using Basic Setup‚ check the following causes/solutions first.
Troubleshooting - The motion detection sensor does not activate.
There are several factors that can effect the motion detection. Follow the solution in this answer to resolve detection problems.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to download the HomeHawk software application.
The HomeHawk App allows you to install and use the floor camera. this app must be downloaded before using the camera.
How to install a microSD card into the HomeHawk FLOOR.
The HomeHawk FLOOR does not come with a microSD card. The microSD card must be purchase separately and installed in the HomeHawk FLOOR. To install the microSD card...
How to manually record camera images with the Homehawk App.
This answer provides you how to record camera images while viewing live camera images.
How to select the night vision settings on a HomeHawk camera.
If there is not adequate light to illuminate the subject, such as at night, the camera switches to night vision mode depending on the settings.
How to setup the HomeHawk motion detection notifications and recordings when motion is detected. - KX-HNC850, KX-HNC855 Floor Light Camera.
Setting the notifications and recording "Mode" allows the floor light camera to operate according to pre-determined settings when motion is detected.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - Connection problem - The LED indicator is blinking in red.
Possible Cause and Solutions listed when The LED indicator is blinking in red.
Troubleshooting - Error Message - "Setup Failure" When initial setup is performed using a Basic Setup.
If you receive a "Setup Failure" message during the initial setup when using Basic Setup‚ check the following causes/solutions first.
Troubleshooting - The motion detection sensor does not activate.
There are several factors that can effect the motion detection. Follow the solution in this answer to resolve detection problems.