Product Guide - KX-HNC500W
How to add a WINDOW camera to an existing HomeHawk system. - KX-HNC500, KX-HNC505
In this interactive tutorial we will walk you through the steps in setting up a window camera when you already have other Panasonic HomeHawk products.
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to install and remove the HomeHawk WINDOW Camera. - Model KX-HNC500, KX-HNC505
In this answer we will show you the method to attach and remove the camera using the included suction cups, or double sided tape.
How to manually record camera images with the Homehawk App.
This answer provides you how to record camera images while viewing live camera images.
How to replace the Suction Cup - Panasonic HomeHawk WINDOW Camera - Model KX-HNC500, KX-HNC505
This answer provides you with a step by step video of replacing the suction cup.
How to reset the camera. - KX-HNC500, KX-HNC505
Performing the reset will delete all information. Before disposing of the product‚ perform a factory data reset to erase any data stored in the product.
How to use the preset modes. - KX-HNC500, KX-HNC505
There are 3 preset modes that can be used for a WINDOW camera: [ Basic ], [ Protection ], and [ 24/7 Recording ]. This answer will show how to use these modes.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is required".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to find the model number or serial number of a product
Use this tool to easily locate the model number or serial number of your Panasonic product. Whether you're looking for warranty information, replacement parts, or product support, this guide provides step-by-step instructions to find the necessary details for your specific device.
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - Connection problem - The LED indicator is blinking in red.
Possible Cause and Solutions listed when The LED indicator is blinking in red.
Troubleshooting - Error Message - "Setup Failure" When initial setup is performed using a Basic Setup.
If you receive a "Setup Failure" message during the initial setup when using Basic Setup‚ check the following causes/solutions first.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is required".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - The motion detection sensor does not activate.
There are several factors that can effect the motion detection. Follow the solution in this answer to resolve detection problems.
Register a product Purchased in the United States.
Register your Panasonic, Technics and LUMIX products through our official registration portal. Enjoy exclusive benefits, warranty tracking, and access to product updates tailored to your registered devices.
How to add a WINDOW camera to an existing HomeHawk system. - KX-HNC500, KX-HNC505
In this interactive tutorial we will walk you through the steps in setting up a window camera when you already have other Panasonic HomeHawk products.
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to install and remove the HomeHawk WINDOW Camera. - Model KX-HNC500, KX-HNC505
In this answer we will show you the method to attach and remove the camera using the included suction cups, or double sided tape.
How to manually record camera images with the Homehawk App.
This answer provides you how to record camera images while viewing live camera images.
How to replace the Suction Cup - Panasonic HomeHawk WINDOW Camera - Model KX-HNC500, KX-HNC505
This answer provides you with a step by step video of replacing the suction cup.
How to reset the camera. - KX-HNC500, KX-HNC505
Performing the reset will delete all information. Before disposing of the product‚ perform a factory data reset to erase any data stored in the product.
How to use the preset modes. - KX-HNC500, KX-HNC505
There are 3 preset modes that can be used for a WINDOW camera: [ Basic ], [ Protection ], and [ 24/7 Recording ]. This answer will show how to use these modes.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is required".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to find the model number or serial number of a product
Use this tool to easily locate the model number or serial number of your Panasonic product. Whether you're looking for warranty information, replacement parts, or product support, this guide provides step-by-step instructions to find the necessary details for your specific device.
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - Connection problem - The LED indicator is blinking in red.
Possible Cause and Solutions listed when The LED indicator is blinking in red.
Troubleshooting - Error Message - "Setup Failure" When initial setup is performed using a Basic Setup.
If you receive a "Setup Failure" message during the initial setup when using Basic Setup‚ check the following causes/solutions first.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is required".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - The motion detection sensor does not activate.
There are several factors that can effect the motion detection. Follow the solution in this answer to resolve detection problems.
Register a product Purchased in the United States.
Register your Panasonic, Technics and LUMIX products through our official registration portal. Enjoy exclusive benefits, warranty tracking, and access to product updates tailored to your registered devices.