Troubleshooting - Bluetooth headset operation with a Panasonic Telephone.

Cannot connect my headset to base unit

Possible cause and solutions

• Confirm that the Bluetooth headset supports the HeadSet Profile (HSP) specification.
• Your Bluetooth headset is not paired. Pair it. Refer to "How to register / pair a Bluetooth headset to telephone."
• Turn your headset off, then turn it on and try again. 
• If your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit.
• Confirm the number of Bluetooth units that can be connected. This varies by model. some model only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line), some models only allow 1 Bluetooth device to be used at a time, refer to your models Operating Manual for specifications.

Cannot answer calls on the Bluetooth headset.

Possible cause and solutions

• Make sure that no Bluetooth device is not connected to your Bluetooth headset.
• Make sure your Bluetooth device is already turned on.
• Refer to your Bluetooth headset's operating instructions for proper procedure in pairing it to another device.
• Confirm the number of Bluetooth units that can be connected. This varies by model. some model only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line), some models only allow 1 Bluetooth device to be used at a time, refer to your models Operating Manual for specifications.
• For best performance, we recommend using a Bluetooth headset within a meter or 3.3 feet from the base unit.
• To answer a landline call, turn on your headset referring to your headset operating instructions.
• De-register the headset and re-register it again. Refer to "How to register / pair a Bluetooth headset to telephone."

I cannot remember the PIN.

If you forget your PIN you can change the PIN using the following method.

Handset

Examples of Menu Button Location

1. Press [ MENU # 6 1 9 ]
2. Press [* 7 0 0 0 ]
3. Enter the new 4 digit PIN.
4. Press [ OK ].
5. Enter the new 4 digit PIN again.
6. Press [ SAVE ]
7. Press [ OFF ].

Noise is heard during a call on the headset.

Possible cause and solutions

• A Bluetooth headset can communicate with the base unit within a range of approximately 10 m (33 feet).
• The connection may be subject to interference from obstructions such as walls or electronic devices.
• Move closer to the base unit.