Troubleshooting - Error message on a DVD Player or Recorder.
DVD Player and Recorder Error Messages
Panasonic DVD Players and Recorders provide messages when they
detect something is not correct or when a process is being
performed. This may be standard operation or indicate a
problem.
Use the list below to troubleshoot the message you are
receiving.
If you receive a message that is not listed below Refer to your models Operating Manual for specific error messages.
Cannot read. Please check the disc
You tried to play a non-compatible video. Try a different disc. Check the compatibility requirements in the players operating manual.
Note: The above information may apply to many models, but was specifically taken from the operating manual of models DMP-UB900; DMP-UB400; DMP-UB300; DP-UB9000, DVD-S700, DP-UB420.
CHK REMOTE 1
Your DVD remote control can be programmed (with different codes), so it can be used with multiple Panasonic DVD players.
When you press a button and the display shows [ CHK REMOTE # ] it means that the DVD recorder and the remote control are not set to the same code.
To set the remote control code to that of the DVD recorder, press and hold [ ENTER ] as well as the corresponding code number on the display (1, 2 or 3) at the same time for more than 2 seconds.
F #/# (# stands for a number.).
- Disconnect the plug from the AC outlet, wait a few seconds, then reconnect it.
- Press the Power button to turn the unit on.
- Refer to the troubleshooting section in the operating manual for additional details.
If the service number remains displayed despite doing the
above, contact a Panasonic Authorized Servicenter.
Inform the Servicer of the service number when requesting
service.
H #/# (# stands for a number.).
- Disconnect the plug from the AC outlet, wait a few seconds, then reconnect it.
- Press the Power button to turn the unit on.
- Refer to the troubleshooting section in the operating manual for additional details.
If the service number remains displayed despite doing the
above, contact a Panasonic Authorized Servicenter.
Inform the Servicer of the service number when requesting
service.
No disc inserted
The disc may be upside down.
Note: The above information may apply to many models, but was specifically taken from the operating manual of models DMP-UB900; DMP UB300; DMP-UB400, DP-UB9000, DMP-BD85,DMP-BD45, DMP-BD65, DMP-BD655, DVD-S700 and DP-UB420.
NO READ
Possible cause and solutions
- The media is dirty or badly scratched. Try another disc and confirm if the disc plays.
- Make sure that the disc is compatible. Refer to the operating manual for the player.
If the player is unable to play all the discs, then it will require service.
RC1
Your DVD remote control can be programmed (with different codes), so it can be used with multiple Panasonic DVD players.
When you press a button and the display shows [ RC# ] it means that the DVD recorder and the remote control are not set to the same code.
To set the remote control code to that of the DVD recorder, press and hold [ ENTER ] as well as the corresponding code number on the display (1, 2 or 3) at the same time for more than 2 seconds.
SET1
Your DVD remote control can be programmed (with different codes), so it can be used with multiple Panasonic DVD players.
When you press a button and the display shows [ SET# ] it means that the DVD recorder and the remote control are not set to the same code.
To set the remote control code to that of the DVD recorder, press and hold [ ENTER ] as well as the corresponding code number on the display (1, 2 or 3) at the same time for more than 2 seconds.
This Disc Cannot be Played in Your Region.
Restore the Default Settings.
- Product must be on and disc must not be playing.
- Press [FUNCTIONS] on remote.
- Press the arrow up ▲ or down ▼ button to select "Other Functions".
- Press [OK] or [ENTER] on remote
- Press the arrow up ▲ or down ▼ button to highlight "Setup".
- Press the arrow right ► button to select the "Setup" submenu.
- Use the arrow buttons to select "Restore Default Settings".
- Press [OK] or [ENTER] on remote
- Use the arrow buttons to select "Yes".
- Press [OK] or [ENTER] on remote, Menu will return to "SETUP" sub-menu.
- Press [RETURN] on the remote to exit the MENU.
U56
The recorder will display USB (USB) when you are scrolling through the various inputs (SD, DVD, etc.). USB is often mistaken as U56 error message. Press the [Input] button to change the input being displayed.
U59
Possible cause and solutions
- The unit is warm (“U59” appears on the unit’s display). Wait until “U59” disappears. Some operations are prohibited by the disc.
- One of the unit’s safety devices may have been
activated.
Reset the unit as follows:- Press [POWER] on the main unit to switch to standby.
- If the unit doesn’t switch to standby, press and hold [POWER] on the main unit for about 10 seconds. The unit is forcibly switched to standby. Alternatively, disconnect the AC power supply cord,wait for about 1 minute, then reconnect it.
- Press [POWER] to turn the unit on.
U88
Possible cause and solutions
- There was something unusual detected with the disc while recording, playing or transferring (copying), there was a power failure or the AC plug was disconnected while the unit was on. The unit is carrying out its recovery process. Press [POWER] on the main unit to switch to off. If the unit doesn’t switch to off, reset the unit see how to restore the unit if it freezes".
- While the unit is off, press and hold [■] and [CH ▲] on the main unit at the same time for about 5 seconds. (Ejection may take extra time depending on discs.) The disc may be defective. Try another disc.
- This process restores the unit to normal operation. The unit is not broken. Wait until the message disappears.
U99
The unit failed to operate properly. Press the Power button on the main unit to switch the unit to standby, press the power button to turn it back on.
If U99 remains displayed despite doing the above, contact a
Panasonic Authorized Servicenter.
Inform the Servicer of the service number when requesting
service.
“00000’s” are scrolling across the display of my DVD recorder. What does this mean?
The DVD recorder is having dificulties reading the disc, if the display disappears automatically then the unit will be ok. If the display does not disappear, the recorder is having difficulty with digital processing and will require service. If there is no display and "0" are displayed one by one followed by "PLEASE WAIT" then the unit is in termination process. The "unit is in termination process now". “BYE” is displayed and power will be turned off. It possibly in some cases could be that "Quick Start" of the setup menu is "ON", This displays in restoration operation for AC off.
This answer is for the following models; DMR-EZ47, DMR-EZ475, DMR-EZ48, DMR-EZ485.