Troubleshooting - Error code messages on a Panasonic Audio System

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Possible cause and solutions

• You plugged the AC power supply cord in for the first time or there was a power failure recently. Set the time.
• Track play time is more than maximum minutes.

Refer to the models Operating Manual for specific maximum minutes.

A NO DEV or B NO DEV

The USB device is not inserted correctly. Read the instructions and try again.

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-CMAX5.

ADJUST CLOCK

Clock is not set. Adjust the clock accordingly.

ADJUST TIMER

Play timer is not set. Adjust the play timer accordingly.

AUDIO UNSUPPORTED

Possible cause and solutions

• The signal format or frequency is not supported.
• This system does not support bitstream signals. Change the digital audio output setting on the external equipment to PCM.
• Try connecting the external equipment by using the auxiliary input.
• Select only this units supported sampling frequencies on the connected equipment.

Refer to the models Operating Manual for supported sampling frequencies.

AUTO OFF

The unit has been left unused for about 20 minutes and will shut down within a minute. Press any button to cancel it.

Auto off time may vary by model and may be adjustable. Refer to the models Operating Manual for Auto off feature.

Cannot Stream

DSD 5.6 MHz file can be played on this system but cannot be streamed to other speakers in the same group.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150.

CHANGE TO CD MODE

You can only perform recording when “CD” is selected as the source. Press [ CD ] repeatedly to select “CD”.

Checking Connection

• The unit is checking the connected iPhone/iPad/iPod or USB device.
• If this display keeps appearing, make sure that the battery of the iPhone/iPad/iPod is not depleted and that the iPhone/iPad/iPod is turned on and connected correctly.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150, SC-PMX90.

Device No Response

Possible cause and solutions

• You have connected an iPhone/iPad/iPod that cannot be played.
• If the iPhone/iPad/iPod is compatible, turn it on and connect it correctly.
• You have connected an unsupported USB device.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150, SC-PMX80, SC-PMX90

DIMMER

"Dimmer" will appear 10 seconds after the volume is turned to “0”.

DL ERROR

This error is received when trying to update the compact stereo system's software, make sure that the wireless network is connected to the Internet.

ERROR

Incorrect operation is performed. Read the instructions and try again.

F61

For units with speaker cords, Check if there are any worn speaker cords and that the cords are connected securely. Replace or correct the speaker cords connection.

For units with the option to connect a USB device, disconnect the USB device. Turn off the system and then turn on again.

If the error remains, there is a problem with the unit. Disconnect the AC power supply cord and consult a Panasonic Authorized servicenter.

F70

Possible cause and solutions

• For USB compatible products - Check the Bluetooth®Registered device.
• For USB compatible products - Disconnect the Bluetooth® Registered device. Switch off the system and then switch it on again.
• If the problem remains or if your unit is a non USB model - There is a problem with the unit, turn the unit off, disconnect the AC power supply cord, and consult a Panasonic Authorized Servicenter.

F70 HDMI

Possible cause and solutions

• Check HDMI connection.
• Turn off the system then turn it on again.
• Disconnect and reconnect the HDMI cable.
• Try a different HDMI cable.

F703

Possible cause and solutions

• Check the Bluetooth®Registered device.
• Disconnect the Bluetooth®Registered device. Switch off the system and then switch it on again.

F76

There is a problem with your unit. Disconnect the AC power supply cord and consult a Panasonic Authorized servicenter.

F77

Switch off the system and then switch it on again.

If the error continues there is a problem with the unit. Disconnect the AC power supply cord and consult a Panasonic Authorized servicenter.

Fail

Possible cause and solutions

• Updating or setting has failed. After turning off the unit, disconnect the AC power supply cord from the AC outlet, reconnect it to the outlet after about 30 seconds. Wait for about 10 seconds, then turn on the unit and redo the update.
• The firmware download has failed. Press any button to exit. Please try again later.
• The server cannot be found. Press any button to exit. Make sure that the wireless network is connected to the Internet.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150.

FAN LOCK

Remove the object obstructing the cooling fan.

GUITAR SWITCH ON

You cannot use the Karaoke function when the Guitar button is at the pushed down position. Change it to the release position.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-CMAX5.

Hub Not Supported

Possible cause and solutions

• You have connected an iPhone/iPad/iPod that cannot be played.
• If the iPhone/iPad/iPod is compatible, turn it on and connect it correctly.
• You have connected an unsupported USB device.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150, SC-PMX80, SC-PMX90.

ILLEGAL OPEN

The sliding door is in the wrong position.

After turning off the unit, disconnect the AC power supply cord from the AC outlet, reconnect it to the outlet after about 30 seconds. Wait for about 10 seconds, then turn on the unit.

If the message is still displayed, disconnect the AC power supply cord and contact a Panasonic Authorized Service Center.

INITIALIZING

The system is carrying out an initializing process. When the process is complete, “COMPLETE” or “---------” will be shown for a few seconds. Wait until the message disappears.

INVALID

You cannot select the vocal cancel, echo and key control when the Karaoke mode is turned off. Press [KARAOKE] on the unit to select "ON KARAOKE"

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-CMAX5.

Level 0

There is no link between this system and the wireless router.

Try the following operations:

• Check that the wireless router is turned on.
• Turn this system off and on again.
• Reset the wireless network settings.

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-PMX150.

LINKING

Possible cause and solutions

• This system is trying to connect to the last connected Bluetooth®Registered device when “BLUETOOTH” is selected.
• For units that can connect to a router -This system is communicating with the wireless router to complete the network settings. Depending on the wireless router this process may take a few minutes. Try moving this system closer to the wireless router.

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-PMX150, SC-HC200, SC-HC300, SC-HC400, SC-HC410, SC-RS50..

MEMORY ERROR

1. Turn the unit off and disconnect the AC power supply cord.
2. Wait for at least 1 minute, then reconnect the AC power supply cord.
3. Turn the unit on and try again.

If the problem persists, the contents in the internal memory are corrupted.

Delete the internal memory contents with “ALL DEL” mode, and make your recordings again.

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-RS50.

MEMORY FULL

There is insufficient space in the internal memory. Delete the recorded contents before making new recordings.

Deleting the internal memory contents

1. Press [MEMORY] to select “MEMORY”.
2. While in stop mode, press [SETUP] repeatedly to select “DEL MODE”.
3. Press the arrow left ◄ or right ► button to select “1-MEM DEL” or “ALL DEL” and then press [OK].
   • 1-MEM DEL To delete the recorded contents under one of (FAVOURITE) [1] to [5].
   • ALL DEL - To delete all the recorded contents in the internal memory. (All contents under (FAVOURITE) [1] to [5] will be deleted.)
4. When “1-MEM DEL” is selected ((FAVOURITE) [1] to [5] indicators on this unit blink), Press one of [1] to [5] containing the contents you want to delete.
5. When “ALL DEL” is selected ((FAVOURITE) [1] to [5] indicators on this unit light up), Go to step 5.
6. Press [OK] to confirm the deletion. (To cancel, press the stop button [■]).“DELETING” blinks on the display when you have proceeded with the deletion.

Note:

Do not disconnect the AC power supply cord while “DELETING” is displayed. Failure to do so may cause the internal memory to be corrupted.

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-RS50.

Network Initializing

The system is carrying out an internal process.

• Wait for approximately 3 minutes.
• Do not disconnect the AC power supply cord. Doing so may cause malfunction

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-PMX150.

No Connect

This system cannot connect to the network. Check the network connection.

Note: The above information may apply to many models, but was specifically taken from the operating manual of model SC-PMX150.

NO DEV

Possible cause and solutions

• The USB device is not inserted correctly. Read the instructions and try again

NO DEVICE

Possible cause and solutions

• For models with Apple connection - The iPhone/iPad/iPod is not connected. Examine the connection, Correctly install.
• For models with Apple connection - The battery of the iPhone/iPad/iPod is depleted. Charge the iPhone/iPad/iPod and turn it on before connecting.
• For models with USB connection - The USB is not connected. Examine the connection, Correctly install.
• For models with USB connection - Insert the USB device directly. Do not use any USB extension cable.
• For models with USB connection - Always disconnect the USB device if you are finished using, before removing the USB device, select a source other than USB.

NO DISC

You have not put in a disc or put in a disc that the system cannot play. Insert the disc to be played.

You can only play supported format. Refer to the models Operating Manual for supported formats.

NO NEED

This error is received when trying to update the compact stereo system's software, it indicates the software is already up-to-date. No update required.

NO PLAY

Possible cause and solutions

• For models with USB compatibility - There is no album or track in the USB device.
• For models with a CD player - A CD that is not in CD-DA or MP3 format is inserted. It cannot be played.
• Examine the CD or USB content. You can only play supported format. Refer to the models Operating Manual for supported formats.
• For models with USB compatibility - The files in the USB device can be corrupted. Format the USB device and try again. (When you format you will lose all data on the USB device)
• The system may have a problem. Turn off the system and then turn on again.

NO SIGNAL

The station cannot be received. Adjust the antenna.

NO TRACK

There is no album or track in the USB device.

For models with internal memory - There is no album or track in the internal memory.

NOT SUPPORTED

Possible cause and solutions

• For models with a USB device - You have connected an unsupported USB device. Refer to the models Operating Manual for compatible devices.
• For models with a USB device - When connecting a device to charge, select a source other than “USB”.
• For models compatible to an Apple product - You have connected an iPhone/iPad/iPod that cannot be played.
• For models compatible to an Apple product - If the iPhone/iPad/iPod is compatible, turn it on and connect it correctly.
• Karaoke feature - Model SC-UA3 - To use Karaoke effect in D-IN or AUX source, set “D-IN MODE” or “AUX MODE” to “MODE 1”.

OPT UNLOCKED

• “OPT” is selected, but no device is connected.
• The sampling frequency components, etc. of the audio signals are not input correctly.

For supported formats Refer to the models Operating Manual for specific procedure.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX90.

OVERLOAD

There is a problem with this unit. Turn the unit off, disconnect the AC power supply cord, and consult a Panasonic Authorized Servicenter.

PC Unlocked

"PC” is selected, but a PC is not connected.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150, SC-PMX80, SC-PMX90.

PGM FULL

The number of programed tracks allowed is 24. "PGM Full" appears when there is more than 24 tracks.

Note: The above information may apply to many models, however the allowed tracks may vary by model. THis information wass specifically taken from the operating manual of models SC-RS50, SC-HC400, SC-HC410, SC-PMX150, SC-PMX80, SC-PMX90.

PLAY ERROR

You played an unsupported file. The system will skip that track and play the next one.

Please wait

This message is displayed when audio switching needs longer time (e.g., when start/stop re-streaming or group and ungroup with other speakers).

Reading

Not all models have the following options.

• For models with USB option - The unit is checking the “USB” information. After this display has disappeared, start operating.
• For models with CD Players - The unit is checking the “CD” and or “USB” information. After this display has disappeared, start operating.
• For models with CD Players - When starting playback of DSD files, it may take time to read the file. Wait until reading completes.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-HC200, SC-HC300, SC-HC400, SC-HC410, SC-PMX150, SC-PMX80, SC-PMX90.

REMOTE 1 or REMOTE 2

The remote control and the main unit are using different codes. Change the code of the remote control.

For model RX-D550.

• When “REMOTE 1” is shown, press and hold [OK] and the [Bluetooth] button for a minimum of 4 seconds.
• When “REMOTE 2” is shown, press and hold [OK] and [ ◄ SELECT] button for a minimum of 4 seconds.

For models SC-AKX640, SC-MAX670, SCRS50, SC-MAX4700, SC-MAX8700, SC-UA7, SC-HC400, SC-HC410, SC-PMX150, SC-PMX80, SC-PMX90.

• When “REMOTE 1” is shown, press and hold [OK] and [1] for a minimum of 4 seconds.
• When “REMOTE 2” is shown, press and hold [OK] and [2] for a minimum of 4 seconds.

For models SC-HC200, SC-HC300, SC-CMAX5, SC-PM600, SC-HC295, SC-UA3, SC-UX100.

• When “REMOTE 1” is shown, press and hold [OK] and the [Bluetooth] button for a minimum of 4 seconds.
• When “REMOTE 2” is shown, press and hold [OK] and [USB] button for a minimum of 4 seconds.

For more information - Refer to "Other Panasonic products respond to this remote control".

All other models - Refer to the models Operating Manual for specific procedure.

SCAN FAILED

Stations cannot be received. Adjust the antenna or do manual tuning.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-UA3.

SCMS CD CAN’T REC

The disc is copy-protected and cannot be recorded.

Setup in Progress, Try Again

The system is carrying out an internal process.

• Wait for approximately 3 minutes.
• Do not disconnect the AC power supply cord. Doing so may cause malfunction

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150.

"SOUND 1 NOT SET" "SOUND 2 NOT SET" "SOUND 3 NOT SET"

There is no saved setting under the selected sound setting number. Save the sound setting.

TEMP NG

Possible cause and solutions

• The temperature protection circuit has been activated, and the system will switch off. Let the unit cool down before switching it on again.
• Check that the ventilation opening of the unit is not obstructed.
• Ensure this unit is well ventilated.

TRY ME

This unit is in demo mode. Please return all settings to the factory defaults.

U59

The unit is hot. The unit switches to standby for safety reasons. Wait for about 30 minutes until the message disappears. Select a position with good ventilation when installing the unit. Do not block the cooling fan on the rear of the unit.

U70- 3

Possible cause and solutions

• Turn the HDMI connected equipment off and on again.
• Pull out the HDMI cable then reinsert it.
• Reduce the amount of equipment connected in series to the HDMI terminal if exceeding 2 units.
• Try a different HDMI cable.

Note: The above information may apply to many models, but was specifically taken from the operating manuals of models SA-XR57, SA-XR700.

U70-1-1

The equipment connected by the HDMI cable is not compatible with the unit’s copyright protection technology.

Note: The above information may apply to many models, but was specifically taken from the operating manuals of models SA-XR57, SA-XR700.

U70-1-2

The unit has received a signal for a picture format that is incompatible with the HDMI connection. Check the settings of the connected equipment.

Note: The above information may apply to many models, but was specifically taken from the operating manuals of models SA-XR57, SA-XR700.

U72 / U73

Possible cause and solutions

• The connected equipment is not HDMI compatible.
• Please use HDMI cables that have the HDMI logo.
• The HDMI cable is damaged. Try a different HDMI cable.

UNSUPPORT

• There is no album or track in the USB device.
• Examine the content. You can only play supported format.
• The files in the USB device can be corrupted. Format the USB device and try again. (When you format you will lose all data on the USB device)
• The system may have a problem. Turn off the system and then turn on again.

USB NO DEVICE

The USB device is not connected. Examine the connection.

USB OVER CURRENT

The iPhone/iPad/iPod or USB device is drawing too much power.

• Select a source other than “USB”, Remove the iPhone/iPad/iPod or USB device.
• Switch the system off and on again.
• Check the connection, it may be caused by a faulty USB cable.

Switch the system off and on again.

Note: The above information may apply to many models, but was specifically taken from the operating manuals of models SC-PMX150, SC-PMX80, SC-AKX640, SC-CMAX5, SC-HC200, SC-HC300, SC-HC400, SC-PM600, SC-MAX670, SC-RS50, SC-UA3, SC-UA7, SC-UX100, SC-PMX90, SC-HC410.

VBR

The system cannot show the remaining play time for variable bit rate (VBR) tracks.

WAC Mode

“WAC Mode” (Wireless Accessory Configuration) of network setting method is available.

To exit “WAC Mode”, press the Stop [■] button.

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX150, SC-PMX80.

WAIT

The unit is turning off.

When reading external content like a Disc or USB

Note: The above information may apply to many models, but was specifically taken from the operating manual of models SC-PMX90, SC-PMX80.