Product Guide - EP-MA10K
How to find the model number or serial number of a product
Use this tool to easily locate the model number or serial number of your Panasonic product. Whether you're looking for warranty information, replacement parts, or product support, this guide provides step-by-step instructions to find the necessary details for your specific device.
Troubleshooting - Error - An F## displayed. ## represents a number. - Massage chairs
An "F" error code indicated a problem with the chair. Operation is terminated. Write the error code displayed down and Contact an Authorized Panasonic Service center. For some codes some functions...
Troubleshooting - Leg or Foot Rest problems.
The leg/foot massage section cannot be raised or lowered. If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will come to..
Troubleshooting - Massage Chair operational problems.
The massage heads stop during operation. When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If all markings and...
Troubleshooting - Operation stops and Error - 'U10' is displayed on a massage chair.
Massages stop for safety if the body cannot be detected for one of the following reasons. The user is not sitting. The head and/or back is not touching the backrest. A cushion is placed against the...
Troubleshooting - Reclining problems.
Reclining does not take place even though a massage is started in auto or pre-program modes. In some cases the seat may not automatically recline depending on the position (angle) of the backrest or...
Troubleshooting - The massage chair makes noises during operation.
Operational sounds are perfectly normal and will not have any effect on the operation of the unit. Sounds may increase when certain functions like tapping are performed. Examples of Sounds Groaning...
Register your Panasonic, Technics and LUMIX products through our official registration portal. Enjoy exclusive benefits, warranty tracking, and access to product updates tailored to your registered devices.
How to find the model number or serial number of a product
Use this tool to easily locate the model number or serial number of your Panasonic product. Whether you're looking for warranty information, replacement parts, or product support, this guide provides step-by-step instructions to find the necessary details for your specific device.
Troubleshooting - Error - An F## displayed. ## represents a number. - Massage chairs
An "F" error code indicated a problem with the chair. Operation is terminated. Write the error code displayed down and Contact an Authorized Panasonic Service center. For some codes some functions...
Troubleshooting - Leg or Foot Rest problems.
The leg/foot massage section cannot be raised or lowered. If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will come to..
Troubleshooting - Massage Chair operational problems.
The massage heads stop during operation. When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If all markings and...
Troubleshooting - Operation stops and Error - 'U10' is displayed on a massage chair.
Massages stop for safety if the body cannot be detected for one of the following reasons. The user is not sitting. The head and/or back is not touching the backrest. A cushion is placed against the...
Troubleshooting - Reclining problems.
Reclining does not take place even though a massage is started in auto or pre-program modes. In some cases the seat may not automatically recline depending on the position (angle) of the backrest or...
Troubleshooting - The massage chair makes noises during operation.
Operational sounds are perfectly normal and will not have any effect on the operation of the unit. Sounds may increase when certain functions like tapping are performed. Examples of Sounds Groaning...
Register your Panasonic, Technics and LUMIX products through our official registration portal. Enjoy exclusive benefits, warranty tracking, and access to product updates tailored to your registered devices.