An "F" error code indicated a problem with the chair. Operation is terminated. Write the error code displayed down and Contact an Authorized Panasonic Service center. For some codes some functions...

The “HEAT” massage heads do not cool down even after being turned off. Because of the structure of the heater, the Heat massage heads will feel warm for a while after heating due to the residual...

Sometimes the power won't turn on when the power switch is pressed again when a massage has finished. Approximately 5 seconds are required for program termination after a massage finishes. Wait at...

The massage heads stop during operation. When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If all markings and...

Massages stop for safety if the body cannot be detected for one of the following reasons. The user is not sitting. The head and/or back is not touching the backrest. A cushion is placed against the...

Operational sounds are perfectly normal and will not have any effect on the operation of the unit. Sounds may increase when certain functions like tapping are performed. Examples of Sounds Groaning...