Occasionally, Panasonic may release updated firmware for this unit that may add or improve the way a feature operates. These updates are available free of charge. View this answer to see how to update your Blu-ray player.

Netflix is an online subscription service that charges a flat rate monthly fee for online streaming of movies, Blu Ray shows and documentary shows. In this answer we will provide you with common questions regarding the Netflix app.

There are many factors as to why a disc will not play on a DVD player or Blu-Ray Player. Use this answer to help troubleshoot the possible cause.

Panasonic Blu-ray players provide messages when they detect something is not correct or when a process is being performed. This may be standard operation or indicate a problem. View this answer to troubleshoot the message you are receiving.

View this answer for support when you receive a message “Your Netflix account is in use on another device. Please stop playing on other devices to continue. Visit Netflix.com/help for more information” or "Your Netflix account has reached the limit of active streams" is displayed.