Product Guide - HomeHawk Apple ver. 2.7 and up
| Released | 2021 |
| Status | Current |
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to change the HomeHawk access point remote access login password.
You can change the login password used in order to connect to the access point while away from home. You must be connected to the same wi-fi as the access point to change the password.
How to download the HomeHawk software application.
The HomeHawk App allows you to install and use the floor camera. this app must be downloaded before using the camera.
How to register additional Android cell phones / smart devices to the access point.
In order to access the access point and its connected devices from a mobile device, you must first register the mobile device to the access point. You can register up to 8 mobile devices to an access point.
How to setup the HomeHawk motion detection notifications and recordings when motion is detected. - HomeHawk outdoor and front door cameras.
Security modes allow the access point and their connected front door cameras and outdoor cameras to operate according to pre-determined settings when an event occurs such as when motion is detected.
Initial Setup of the HomeHawk App with the HomeHawk Access point and Outdoor and Front door cameras. - iPhone
This answer will provide you with step by step instructions to set up the access pint from an iPhone.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - Cannot access the HomeHawk remotely, was able to access before.
Possible Cause and Solutions listed when you are unable to access the Homehawk cameras from a remote location.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - Error Message - "Setup Failure" When initial setup is performed using a Basic Setup.
If you receive a "Setup Failure" message during the initial setup when using Basic Setup‚ check the following causes/solutions first.
Troubleshooting - Home Network app error message "Server Error" when accessing the Honeywell thermostat.
No longer supported registrations for Honeywell thermostat
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to change the HomeHawk access point remote access login password.
You can change the login password used in order to connect to the access point while away from home. You must be connected to the same wi-fi as the access point to change the password.
How to download the HomeHawk software application.
The HomeHawk App allows you to install and use the floor camera. this app must be downloaded before using the camera.
How to register additional Android cell phones / smart devices to the access point.
In order to access the access point and its connected devices from a mobile device, you must first register the mobile device to the access point. You can register up to 8 mobile devices to an access point.
How to setup the HomeHawk motion detection notifications and recordings when motion is detected. - HomeHawk outdoor and front door cameras.
Security modes allow the access point and their connected front door cameras and outdoor cameras to operate according to pre-determined settings when an event occurs such as when motion is detected.
Initial Setup of the HomeHawk App with the HomeHawk Access point and Outdoor and Front door cameras. - iPhone
This answer will provide you with step by step instructions to set up the access pint from an iPhone.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - Cannot access the HomeHawk remotely, was able to access before.
Possible Cause and Solutions listed when you are unable to access the Homehawk cameras from a remote location.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - Error Message - "Setup Failure" When initial setup is performed using a Basic Setup.
If you receive a "Setup Failure" message during the initial setup when using Basic Setup‚ check the following causes/solutions first.
Troubleshooting - Home Network app error message "Server Error" when accessing the Honeywell thermostat.
No longer supported registrations for Honeywell thermostat