Product Guide - KX-HNC710W
| Released | 2018 |
| Status | Discontinued |
| Warranty | 1 Year Parts and Labor |
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to change the HomeHawk access point remote access login password.
You can change the login password used in order to connect to the access point while away from home. You must be connected to the same wi-fi as the access point to change the password.
How to download the HomeHawk software application.
The HomeHawk App allows you to install and use the floor camera. this app must be downloaded before using the camera.
How to manually record camera images with the Homehawk App.
This answer provides you how to record camera images while viewing live camera images.
How to register additional Android cell phones / smart devices to the access point.
In order to access the access point and its connected devices from a mobile device, you must first register the mobile device to the access point. You can register up to 8 mobile devices to an access point.
How to reset the HomeHawk access point.
You can reset the Access Point from the App. or from the Access Unit.
How to select the night vision settings on a HomeHawk camera.
If there is not adequate light to illuminate the subject, such as at night, the camera switches to night vision mode depending on the settings.
How to setup the HomeHawk motion detection notifications and recordings when motion is detected. - HomeHawk outdoor and front door cameras.
Security modes allow the access point and their connected front door cameras and outdoor cameras to operate according to pre-determined settings when an event occurs such as when motion is detected.
Initial Setup of the HomeHawk App with the HomeHawk Access point and Outdoor and Front door cameras. - iPhone
This answer will provide you with step by step instructions to set up the access pint from an iPhone.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - Cannot access the HomeHawk remotely, was able to access before.
Possible Cause and Solutions listed when you are unable to access the Homehawk cameras from a remote location.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - HomeHawk access point does not record from camera.
Possible Cause and Solutions when the access point is not recording the images and video from a camera.
Troubleshooting - I forgot my password for the HomeHawk access point.
Processes to reset the password.
Troubleshooting - The motion detection sensor does not activate.
There are several factors that can effect the motion detection. Follow the solution in this answer to resolve detection problems.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
How to change a HomeHawk camera video resolution.
To increase or reduce the quality of the recorded video adjust the resolution.
How to change the HomeHawk access point remote access login password.
You can change the login password used in order to connect to the access point while away from home. You must be connected to the same wi-fi as the access point to change the password.
How to download the HomeHawk software application.
The HomeHawk App allows you to install and use the floor camera. this app must be downloaded before using the camera.
How to manually record camera images with the Homehawk App.
This answer provides you how to record camera images while viewing live camera images.
How to register additional Android cell phones / smart devices to the access point.
In order to access the access point and its connected devices from a mobile device, you must first register the mobile device to the access point. You can register up to 8 mobile devices to an access point.
How to reset the HomeHawk access point.
You can reset the Access Point from the App. or from the Access Unit.
How to select the night vision settings on a HomeHawk camera.
If there is not adequate light to illuminate the subject, such as at night, the camera switches to night vision mode depending on the settings.
How to setup the HomeHawk motion detection notifications and recordings when motion is detected. - HomeHawk outdoor and front door cameras.
Security modes allow the access point and their connected front door cameras and outdoor cameras to operate according to pre-determined settings when an event occurs such as when motion is detected.
Initial Setup of the HomeHawk App with the HomeHawk Access point and Outdoor and Front door cameras. - iPhone
This answer will provide you with step by step instructions to set up the access pint from an iPhone.
Troubleshooting - HomeHawk App Message "Wi-Fi Information is requied".
If after updating your iOS to 17.1.1, you received a message pop up that "Wi-Fi information is required to use this app" follow these instructions..
Troubleshooting - Connection problem - Can not connect when away from home.
Possible Cause and Solutions to check when you are unable to connect to the camera when you are away from home.
Troubleshooting - Connection problem - Cannot access the HomeHawk remotely, was able to access before.
Possible Cause and Solutions listed when you are unable to access the Homehawk cameras from a remote location.
Troubleshooting - Connection problem - The HomeHawk remote connection takes a long time to connect.
Possible Cause and Solutions when the remote connection to the HomeHawk App takes a long time to connect.
Troubleshooting - HomeHawk access point does not record from camera.
Possible Cause and Solutions when the access point is not recording the images and video from a camera.
Troubleshooting - I forgot my password for the HomeHawk access point.
Processes to reset the password.
Troubleshooting - The motion detection sensor does not activate.
There are several factors that can effect the motion detection. Follow the solution in this answer to resolve detection problems.